Question 1

RESTORATION SERVICES

Accepted Answer

RESTORATION ABILITY VARIES ON THE DAMAGE. I WOULD NEED TO SEE PHOTOS OF THE DAMAGED ITEM IN ORDER TO ESTABLISH IF IT IS SOMETHING I AM ABLE TO TAKE ON.

IF I AM UNABLE TO TAKE ON YOUR ITEM DUE TO THE SEVERITY OR IT BEING OUT OF MY SKILLSET I WILL REFFER YOU TO SOMEONE I TRUST FOR A SECOND OPINION.

I WORK ON REPAINTING FADED SILK SCREEN PRINTS AND MINOR CANVAS AND PATTERN RESTORATIONS.

DAMAGED CANVAS 
https://static.wixstatic.com/media/d26af0_1f31a4756d294ebf999179548b1a3451~mv2.jpeg

https://static.wixstatic.com/media/d26af0_6409776c3cb2417fa5ffc76c690d82ba~mv2.jpeg

SILK SCREEN RESTORATION

https://static.wixstatic.com/media/d26af0_aba3ffa6c35d4114bf0152720a51ff09~mv2.jpeg

https://static.wixstatic.com/media/d26af0_b3edf35c35444bfbad5ce37d953a0151~mv2.jpeg

PATTERN RESTORATION

https://static.wixstatic.com/media/d26af0_b4aa25dc1c864f09a109f378245f1e67~mv2.jpeg

https://static.wixstatic.com/media/d26af0_a3a2b41c5d5e4cd0932f50a5bac24fc7~mv2.png

https://static.wixstatic.com/media/d26af0_62ad8cc0be8642439cba2223ba8cede7~mv2.jpeg

Question 2

RESTORATION RESTRICTIONS

Accepted Answer

THERE ARE SEVERAL THINGS I UNFORTUNATELY DO NOT WORK ON

IF THE DAMAGE TO AN ITEM IS SEVERE, I WOULD NOT TAKE IT ON AS A RESTORATION.

I DO NOT DO LEATHER RESTORATIONS OF ANY KIND.

I AM UNABLE TO RESTORE THE LV MONOGRAM PATTERN IF FADED OR DAMAGED. THE MONOGRAM PATTERN ON LV CANVAS BAGS IS PRINTED ONTO THE CANVAS. THIS METHOD PRODUCES THE LOGO AND FLORETS WITH A MIXTURE OF FINE LINES IN DIFFERENT SHADES/TONES PREVENTING IT FROM BEING ONE SOLID COLOR. ATTEMPTING TO REPAINT IT TO LOOK ORIGINAL IS NOT POSSIBLE.

I DO NOT WORK ON THE LV MULTICOLOR LINE, IM SORRY!

Question 3

ARE ITEMS AVAILABLE TO PURCHASE/PREORDER AUTHENTIC?

Accepted Answer

ALL DESIGNER PIECES AVAILABLE TO PURCHASE OR PREORDER  ARE GUARANTEED AUTHENTIC.

Question 4

WHAT ARE PREORDERS?

Accepted Answer

WHEN PURCHASING AN ITEM THAT SAYS "PREORDER" ITS A MADE TO ORDER ITEM. YOUR PURCHASING THE DESIGN SHOWN TO BE PAINTED ON THE ITEM SHOWN. PREORDERS HAVE A TURNAROUND TIME WHICH CAN VARY.

FOR EXAMPLE, LUGGAGE TAG PREORDERS CAN RANGE FROM 3-8 WEEKS DEPENDING AVAILABLE INVENTORY OR NEEDING TO PROQURE THE ITEM.

WITH THE EXCEPTION OF LUGGAGE TAGS, ALL PREORDER ITEMS ARE PURCHASED BRAND NEW DIRECTLY FROM THE STORE. DEPENDING ON THE AVAIABILITY OF THE ITEM THE TURNAROUND TIME CAN VARY.

Question 5

ARE CUSTOM PIECES AVAILABLE FOR PURCHASE NEW OR USED?

Accepted Answer

BOTH, WHICH IS ALWAYS DISCLOSED DIRECTLY IN THE SALES LISTING.

USED ITEM FAQS:

ALL PREOWNED PIECES  ARE GAURENTEED AUTHENTIC.

DESIGNER PIECES PURCHASED IN STORE INCLUDE ALL PACKAGING, TAGS, AND GIFT RECEIPT IF AVAILABLE. IF A CLIENT WOULD LIKE A COPY OF ORIGINAL RECEIPT THAT IS AVAILABLE BY REQUEST.

Question 6

HOW TO BOOK CUSTOM ARTWORK?

Accepted Answer

TO BOOK A RESERVATION TO COMMISSION A CUSTOM DESIGN ON YOUR ITEM PLEASE HEAD OVER TO THE RESERVATION LISTING T(https://www.kkleathergoods.com/product-page/commission-despoit)O BOOK THE NEXT AVAILABLE SPOT.

IF RESERVATIONS ARE CLOSED AND YOU ARE INTERESTED IN BOOKING A CUSTOM DESIGN PLEASE HEAD OVER TO THE NEWS LETTER (https://www.kkleathergoods.com/booking-updates)TAB AND SIGN UP TO BE NOTIFIED WHEN OPENINGS ARE AVAILABLE.

WHEN RESERVATIONS BECOME AVAILABLE YOU WILL RECEIVE EAR;Y ACCESS BEFORE I ANNOUNCE AVAILABILITY ON MY SOCIAL MEDIA.

RESERVATION AVAILABILITY IS LIMITED & RUNS ON A FIRST COME FIRST SERVE BASIS.

WHEN OPENINGS ARE AVAILABLE THERE WILL BE A LISTING LOCATED IN THE SHOP. THE LISTING WILL SHOW HOW MANY SLOTS ARE AVAILABLE. RESERVATION SLOTS ARE INDIVIDUALLY LISTED IN NUMERICAL ORDER.
(FOR EXAMPLE: 1-30) I WILL START WITH RESERVATION SLOT 1 AND WORK MY WAY DOWN THE LIST IN NUMERICAL ORDER.

A $100 DEPOSIT IS REQUIRED TO RESERVE YOUR SPOT. IF YOU WOULD LIKE MULTIPLE ITEMS PAINTED YOU ONLY NEED TO PURCHASE 1 RESERVATION SLOT.

THE RESERVATION DEPOSIT FEE IS NONE REFUNDABLE.

Question 7

HOW MUCH DOES THIS COST?

Accepted Answer

BASE PRICE FOR ALL CUSTOM ARTWORK STARTS AT $350.

DEPENDING ON THE SIZE & DETAIL OF YOUR DESIGN THE PRICING IS QUOTED UP FROM THERE.

Question 8

WHAT IS THE PROCESS AFTER I BOOK MY RESERVATION?

Accepted Answer

ONCE I AM NEARING THE END OF CURRENT PIECES IM WORKING ON & READY TO START THE PROCESS OF TAKING ON YOUR RESERVATION YOU WILL RECIEVE AN EMAIL UPDATE.

THE EMAIL WILL HAVE AN INFORMATION REQUEST FOR YOU TO FILL OUT AND SEND BACK. I WILL ALSO INQUIRE WHAT PRICE RANGE YOU ARE LOOKING TO STAY WITHIN. I ASK THIS IN ORDER TO ESTABLISH TRANSPARENCY WHEN WORKING ON YOUR DESIGN SO THAT I AM ABLE TO CREATE SOMETHING YOU WILL LOVE WITHIN THE PRICE RANGE YOU SET.

ONCE I HAVE THE INFORMATION I NEED I WILL THEN BEGIN TO WORK ON DRAWING A DIGITAL MOCK-UP OF YOUR DESIGN. PLEASE KEEP IN MIND I CREATE THE MOCK-UP AS ACCURATELY AS POSSIBLE TO THE STYLE WHICH I WILL BE PAINTING.

ONCE YOUR MOCK-UP IS COMPLETE I WILL SEND IT TO YOU FOR APPROVAL. IF YOU DO NOT LIKE IT, THAT IS ABSOLUTELY FINE! WE CAN EDIT THE DESIGN UNTIL YOU ARE 100% HAPPY WITH THE ART WORK.

ONCE YOU HAVE APPROVED YOUR MOCK-UP I WILL PROVIDE YOU A PRICE QUOTE.

AFTER YOUR QUOTE IS ESTABLISHED IF YOU CHOOSE TO PROCEED YOU WILL RECEIVE AN EMAILED INVOICE.

PAYMENTS FOR CUSTOM ORDERS ARE SPLIT IN HALF. 50% IS DUE UPON BEING INVOICED PRIOR TO ITEMS BEING SHIPPED. THE REMAINING BALANCE WILL BE DUE UPON COMPLETION ONCE YOU HAVE APPROVED THE FINISHED ART WORK & ANY ADDITIONAL RETURN SHIPPING FEES HAVE BEEN ESTABLISHED.

Question 9

GUARANTEES

Accepted Answer

IF ANYTHING IS TO HAPPEN TO YOUR ART WORK WITHIN THE FIRST YEAR OF RECEIVING YOUR CUSTOM PIECE I WILL HAPPILY PROVIDE 1 FREE TOUCH UP.

IF ARTWORK IS DAMAGED DUE TO ABNORMAL EVENTS CONSIDERED OTHER THAN "NORMAL" WEAR AND TEAR THE WARRANTY COULD BE VOID PENDING DAMAGE AND REQUIRE A RESTORATION FEE.

Question 10

ARTWORK DISCLOSURE

Accepted Answer

I DO NOT CLAIM ANY OWNERSHIP OF ANY CHARACTERS OR IMAGES DEPICTED, THESE ARE MY OWN PAINTED VERSIONS CREATED WITH PROFESSIONAL GRADE SUPPLIES.

I AM NOT AFFILIATED WITH ANY TRADEMARKS OR BRANDS.

I AM COMPLICIT IN FOLLOWING COPYRIGHT/TRADEMARK LAWS. ALL ITEMS PAINTED ARE EITHER PURCHASED BY MYSELF OR THE PERSONAL PROPERTY OF MY CLIENT WHICH I AM RENDERING SERVICES IN THE FORM OF PAINTING A COMMISSIONED DESIGN.

Question 11

ARE THERE RESTRICTIONS ON WHAT I CAN PAINT?

Accepted Answer

YES I DO HAVE SOME RESTRICTIONS UNFORTUNATELY.

• I DO NOT PAINT ON PATENT LEATHER. PATENT LEATHER IS NOT THE SAME AS PVC COATED CANVAS 
 • I DO NOT PAINT THE HANDLES, PIPING OR BASE ON ANY HANDBAGS. 
 • I WILL NOT COPY ANOTHER ARTISTS WORK, SORRY! YOU CAN SEND ME PHOTOS OF DESIGNS YOU ENJOY AS INSPIRATION BUT I WILL NOT REPLICATE A CUSTOM DESIGN DONE BY ANOTHER ARTIST . 
 • AS AN INDEPENDENT ARTIST I HAVE SEVERAL DESIGNS IVE CREATED AND SOLD AS A 1 OF 1. MEANING THOSE DESIGNS I WILL NOT DUPLICATE, EVEN THOUGH THEY ARE MY OWN.

un·wont·ed | adjective | being out of the ordinary : unaccustomed, rare.